Job Description

Job Description

Job Description

Role Responsibilities :

• Provides fast, friendly, professional beverage service to casino guests and beverage servers. (2 minute or less production cycle for 15 drink tray)
• Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required
• Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures
• Maintains clean and stocked workstation
• Operates a cash register, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.
• Monitors guest consumption of alcohol and intervenes as needed according to guidelines
• Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos
• Promotes casino events and programs
• Works closely with Total Rewards to promote new card sign up programs.
• Works well with others, especially beverage servers, bartenders, bar porters, beverage supervisor, and slots supervisor
• Provides personalized service and uses guest name
• Resolves service problems according to guidelines
• Integrates “Flair Bartending” skills into normal production sequences. These skills include but are not limited to:
  • Spinning shaker tins
  • Flipping shaker tins
  • Flipping the shaker tin behind the back
  • Multi pouring with shaker tins
  • Reverse bottle grabs
  • The glass toss
  • The garnish toss
  • Flipping bottles

Knowledge, Skills, & Abilities:

• Must be able to work independently.
• Must be able to sit, stand or walk for long periods of time (4 hours).
• Must be able to respond calmly and make rational decisions when handling employee conflicts.
• Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator.
• Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel.
• Respond to visual and aural cues.
• Must have the manual dexterity to operate a computer and other necessary office equipment.
• Must be able to tolerate areas containing dust, loud noises and bright lights.
• Must be able to work varied shifts, weekends and holidays as needed.
• Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives.
• Ability to speak distinctly and persuasively.
• Must be able to read, write, speak, and understand English

Education & Experience Requirements:

• High School Diploma or GED required
• Must have 1 year minimum of bartender experience
• Read, write legibly, understand and speak English
• Excellent customer service/communication skills
• Count money and change correctly
• Know cocktail ingredients and proper mixing and pouring techniques
• Available to work required schedule which may include nights, weekends, holidays and overtime as needed
• Must maintain high appearance standards as prescribed by Beverage department.
• Must be 21 years of age.

License Requirements

• None

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