Job Description

About the role:

As our Customs Entry Writer, you will be instrumental in the growth and development of the Customs Brokerage business of TQL Global. You will be responsible for filing and maintaining all documentation required by US Customs and Participating Government Agencies (PGAs) while also acting as a point of contact for Sales and their customers to ensure timely coordination of customs clearance, regulatory compliance and delivering a quality customer experience.

What’s in it for you:

• Competitive compensation and benefit package
• Health, Dental and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company match
• Advancement opportunities with structured career paths and mentoring sessions
• Up to $5,000/yr in tuition reimbursement
• Employee referral bonus opportunities
• Opportunity to work towards obtaining Customs brokers license
• We win wherever we go – Voted a Fortune 100 Best Companies to Work For (2023) and Forbes America’s Best Employers (2022)

What you’ll be doing:

• Work with customer and internal team members to deliver a high quality customer experience
• Review, file, audit and process all customs documents
• Coordinate the release of goods with carriers, CBP, and other governmental agencies as required
• Maintain up-to-date customer records and customs compliance documentation
• Review shipment ISF data and submit within the regulatory timeline
• Review and monitor all customs rejections, requests for information and other correspondence
• Provide clearance status as needed to the appropriate parties
• Execute file billing in a timely manner
• Develop and maintain customer relationships
• Work predominantly with other departments within Total Quality Logistics for all customs needs.
• Other duties as assigned

What you need:

• Strong attention to detail and the ability to multi-task
• 2+ years of experience processing customs entries
• Knowledgeable with U.S. Customs Regulations
• Basic knowledge of the HTSUS
• Ability to multi-task and work independently in a fast-paced environment
• Excellent communication and organizational skills with a strong attention to detail

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