Job Description

The Senior Appraiser will report to our SVP of Appraisal Operations and Corporate Chief Appraiser, and

play a critical role in our appraisal operations team, with responsibility for providing technical support to

our stakeholders on complex appraisal and property valuation issues, and contributing to development of

best practices for the organization’s valuation, quality control and appraisal compliance policies and

procedures. This person would primarily support the PropertyRate and SettlementOne Valuation divisions,

but all members of our appraisal operations team work collaboratively to solve complex problems and

support stakeholders across all divisions and geographic markets, offering a chance for a motivated

professional to grow their leadership profile and become a subject matter expert for those products,

property types, and geographies that he or she knows best and is passionate about.

Responsibilities

• Professionally and productively managing a high volume (20 to 25 per week) of technical appraisal

escalations from our key stakeholders (namely operations team members, independent appraiser

partners, lenders’ operations and compliance executives, lenders’ production team members, mortgage

brokers and borrowers).

• Contributing to the development of compliant and technically sound quality control, reconsideration of

value, and appraisal/valuation escalation processes; and

• Supporting technical sales and product development initiatives.

Qualifications

● A high sense of urgency with commitment to customer service and problem solving.

● Current Certified Residential or Certified General Appraisal License in one more or states with national

review experience.

● Past Appraisal Experience and credentials in California a plus

● Bachelor’s degree preferred but not required.

● Minimum of 10 years’ experience in related areas of field appraisal with residential investment

property valuation experience preferred.

● Minimum of 5 years’ experience in a senior appraiser role with either an appraisal management

company, bank, or lender with responsibility for interacting with both internal stakeholders (AMC

operations/sales executive), client loan production and/or sales personnel and independent appraisers.

● FHA-Approved Appraiser required.

● Extensive experience in real property valuation for a full range of property types and markets.

● Knowledge of commercial mortgage operations a plus.

● Excellent interpersonal/communication (written and verbal) skills.

● Excellent analytical and problem-solving skills.

● Experience with Complex, High Value, Manufactured Housing, & Rural properties.

● The ability and desire to work independently and proactively define and solve problems.

● Experience with and aptitude for learning new appraisal management software platforms.

● Proficiency with Microsoft Office and Google Suite.

The ideal Senior Appraiser will be a self-motivated and solutions-oriented individual, who is comfortable

working both independently to address complex appraisal challenges and collaboratively with operations,

sales, and appraisal team members to deliver unparalleled service levels and continuous improvement in the collateral valuation management process. This individual will need to be comfortable presenting to

colleagues and clients; knowledgeable on collateral valuation policies, technical practices, and regulations;

and sufficiently flexible to learn and develop expertise on new regulations, technologies, products, and

valuation practices. Most importantly, the right team member would be a great communicator that works

well in an open-door environment and is driven to provide exceptional service to all stakeholders (no matter how senior or sophisticated)

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